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12
Mar 2019
NHS public satisfaction ‘hits eleven year low’
A long-running survey has revealed that satisfaction within the public towards the NHS has dropped to its lowest level in over a decade.
The survey of nearly 3,000 members of the public found that only 53 per cent of people were satisfied with services in England, Scotland and Wales last year, meaning a three percentage point drop since 2017 and the lowest level in the previous ten years.
The findings were released by the King’s Fund and Nuffield Trust think tanks.
The King’s Fund’s Ruth Robertson’s said the public had identified issues that were ‘long standing’ problems that the government had so far been unable to deal with effectively.
Of those who claimed to be unsatisfied, 30 per cent said that they were actively dissatisfied, with all other being neither dissatisfied or satisfied.
The Royal College of GPs’ Professor Helen Stokes-Lampard, said it was ‘disappointing’ to see the drop as GPs wanted to consistently provide the best care they could.
She added “We know that general practice is currently facing intense resource and workforce pressures and while GPs are working incredibly hard to combat these, we understand that many patients are still waiting too long to see their doctor – something we find just as frustrating.”
Chief executive of the NHS Confederation, Niall Dickson, said “These findings show the inevitable consequence of starving the NHS of funding for the best part of a decade.
“We should be under no illusions about the scale of the task we face to restore public confidence in the health service.”
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Posted by Tony May, Partner/head of Clinical Negligence Department, Chadwick Lawrence LLP (tonymay@chadlaw.co.uk ), medical negligence lawyers and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.
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